Frequently Asked Questions

YES!!! Paddle Pub Connecticut operates in rainy weather too. The vessel is covered by a canopy protecting passengers from above. We only operate under weather and water conditions that allow a safe and enjoyable boating experience, to be determined by one of our Captains. Please see our cancellation policy below.

Paddle Pub CT Cancellation & Weather Policy Paddle Pub CT reserves the right to cancel, delay or cut short any cruises as needed due to weather, mechanical issues or any other possible events or reasons. Paddle Pub CT makes every effort to run cruises as scheduled and will only cancel if necessary for the safety of our guests and crew.Decisions to delay or cancel cruises are the sole discretion of Paddle Pub CT Captains and management.cruises do operate in rain, but not under dangerous conditions such as high winds or thunder and lightning.Canceled cruises can be rescheduled immediately or converted to store credit for you to reschedule at your convenience. Tickets purchased with a refund upgrade coverage would be eligible for refund, minus the cost of the insurance. Tickets purchased without a refund upgrade are not eligible for refund at any time.If a cruise needs to be canceled while under way it will be considered a full cruise after 60 minutes and no credit or refund will be given; between 30-45 minutes into the cruise will be considered a partial cruise and given a store credit valued at half their purchase; 30 minutes or less will be given a store credit valued at their full purchase. Public cruises must have a minimum of 10 total tickets purchased, or it will be rescheduled. In the event of weather delays or cancellation for any reason, we will do our best to give you notification as far in advance as possible, but most weather calls are made the day of the cruise. Paddle Pub CT Management or Crew members will be in contact via text, email or cell in the event a delay or cancellation is needed.

Paddle Pub CT Ticket & Refund Policy All Paddle Pub CT ticket sales are final and non-refundable, unless a refund upgrade is also purchased.Tickets purchased without a refund upgrade:● Tickets purchased without a refund upgrade are not eligible for refund at any time.● All sales are final.● All Paddle Pub CT tickets can be rescheduled or converted to store credit for any reason, up to 7 days before the cruise date. ● Should Paddle Pub CT need to cancel the cruise due to weather or any other reason, tickets will be rescheduled or converted to store credit.Tickets purchased with a refund upgrade:● All Paddle Pub CT tickets can be rescheduled or converted to store credit for any reason, up to 7 days before the cruise date. ● Tickets purchased with a refund upgrade can also be canceled for a refund, minus the cost of the insurance, up to 7 days before the scheduled cruise.● Should Paddle Pub CT need to cancel the cruise due to weather or any other reason, tickets purchased with a refund upgrade can be rescheduled, converted to store credit or refunded.Gift Certificate and Store Credit Codes● Bookings using a gift or store credit code can be rescheduled up to 7 days before the scheduled event.● If the event is canceled by Paddle Pub CT, the booking would be eligible for immediate rescheduling or the code would be cancelled and reinstated for use at your convenience.

Yes! Please use the link provided in your confirmation email, or shared by your cruise organizer, to complete the waiver online. Please note that paper waivers are not available and must be completed online.

Riders under the age of 21 are warmly welcomed on our cruises when accompanied by an adult or guardian. The minimum age requirement to participate on any of our cruises, whether public or private, is 5 years old. If there are passengers between the ages of 5 and 17 onboard, it is mandatory for them to be accompanied by at least one parent or guardian over the age of 25 for every 4 minors (ages 5-17) onboard.To ensure the safety of children aged 5-12, and to comply with CT State Law, it is essential that they wear USCG approved life vests at all times while on the dock and the vessel for the entirety of the cruise. The child’s parent or guardian is responsible for providing a children’s USCG approved Type I, Type II, or Type III life vest that is appropriate for the child’s age, weight, and height. Please note that inflatable items, floaties, swimmies and similar accessories are not permitted as substitutes for the approved life vests.

Yes please! We encourage guests to tip the Captain & First Mate since they rely on it to pay their bills. Suggested tip for Private Cruises: $150+ and $10+ per person for Group Cruises.

The boat moves by pedal power which harnesses a water paddle at the rear of the boat, so get ready for fun exercise!! We also have a motor so you can relax as well.

Due to the nature and length of our cruises, there are not any scheduled stops, just cruising. However, Milford has a bustling downtown filled with bars, restaurants and shops, and Branford has the fun of the destination brewery, New England Brewing, to experience before and after the cruise.

There are 12 pedaling seats and 10-12 bench seats. There is also some standing room and all guests are asked to share the time at different seating areas if another passenger has not had a chance to experience that area. It’s fun to move around!Milford can accommodate up to 20 total passengers; Branford can accommodate up to 26 total.

Public Cruises must remain dog-free, however well behaved dogs are welcome on Private Cruises. We suggest bringing a water bowl & food for these furry adventurers. Dogs must be under leashed control at the dock & on the vessel.

USCG Licensed Captain & First MateAll required USCG safety gear, including life vests for all passengers12 pedal stations in the center of the boat, with adjustable seat heights, a bar top center and cup holdersA motor to ease the pressure of pedalingSmall coolers for your use, conveniently stored in the pedal station bar topSmall bag storage under center bar top areaBluetooth sound system for your favorite playlistsUSB phone chargers in case your DJ needs some juiceLounge sitting area at the bow of the boatA small bathroom & canopy roof to help keep everyone comfortable

Required:Government issued I.D. (required)Life vests for any children aged 5-12 years old. SuggestedMilford Only:Drinks – beer, wine, hard seltzers, ciders, canned cocktails and the like are suggested. Please avoid bringing glass on board. Only guests 21 years of age or older may bring or consume alcoholic beverages. Don’t forget some water!Ice – we do not provide iceSnacks – keep in mind it can be breezy on the boatCups, utensils, plates, napkins, etc – we do not carry these onboard, so please bring what you need and consider bringing reusable items to help the environment and reduce trash.Both Locations:Decorations – decorations that can be tied or weighted down (remember, it gets windy) and do not obscure the Captain’s view are welcomed, no balloons or stringed decorations will be allowed.Depending on the time of year and weather, don’t forget your sunscreen, sunglasses, rain poncho or jacket!Please recognize that Paddle Pub is not responsible for lost or stolen items, items left behind on the boat. We do our best to remind our customers to remember their items before they leave.

No firearms or other weaponsSmoking and vaping is not allowed onboard, per USCG regulations.No balloons or confetti- for the sake of our local wildlife and waterways, we need to ensure all decorations remain on the boat and out of the water or sky.Outside drinks or food are not permitted on Branford cruises, but can be ordered through NEBCO.

Cruises last 90 minutes unless indicated otherwise.

Keep an eye out for special rates on our social media: Facebook or Instagram.

While we have small coolers for beverages but we do not have storage areas for large items. We suggest bringing only items that can fit in a small bag or the coolers.

MilfordFree parking can be found at Fowler Park, 1 Shipyard Lane, Milford CT 06460, Please note any signage indicating spots that are reserved for Milford Residents only. There are additional public parking lots located at 37 Helwig St., behind 15 Factory Ln and 38 S. Broad St., and around the Milford Train Station. Be prepared to walk 10-15 minutes to get to our meeting place.BranfordFree parking is available in the NEBCO lot, their overflow lot across the street, or at the Shore Line East Train Station lots (39 Maple Street, Branford, CT 06405). Please plan on a possible 10-15 minutes walk from the parking lot, through the brewery, to the dock.

MilfordOur waiting area is located off Shipyard Lane at the far end of the boat ramp near the kayak storage racks. Please wait for our crew on land at this spot before your cruise. They will greet you and check your online waivers before escorting you to the boat.BranfordOur meeting location is the dock entrance located at the far end of NEBCO’s fun outdoor patio area. Please wait here for our crew to greet you, check waivers and ID’s and escort you to the boat.

We strongly recommend planning to arrive at least 30 minutes early for your scheduled cruise. For Public Cruises, the boat will leave on time (without you) out of respect for the other passengers and to maintain our schedule. For Private Cruises, we will wait to leave but it will shorten your time on the water since we need to stay on schedule.

Yes we provide Private Cruises including corporate outings, team building, bachelorette parties and more for groups of up to 26 people. To find out more please contact us.

Yes! You can purchase Paddle Pub Connecticut gift cards here.